Understanding SSL Certificates

SSL (Secure Sockets Layer) certificates encrypt data between your platform and visitors, ensuring secure transactions, protecting sensitive information, and building trust with vendors and customers.

Automatic SSL

Free SSL certificates for all Zinifly platforms.

  • Provider: Let's Encrypt certificates
  • Installation: Completely automatic
  • Renewal: Auto-renews every 90 days
  • Configuration: No manual setup needed

HTTPS Enforcement

All traffic automatically redirected to HTTPS.

  • Forced SSL: All pages use HTTPS
  • SEO Boost: Improved search rankings
  • Browser Trust: Green padlock indicator
  • PCI Compliance: Required for payments

Certificate Status

Monitor certificate health and renewal status.

  • Expiration: Date tracking in dashboard
  • Alerts: Automatic renewal notifications
  • Status: Real-time certificate health
  • Tools: Built-in troubleshooting

Why SSL is Critical

SSL certificates provide essential security and trust benefits:

Data Encryption

Protects sensitive information like passwords, payment details, and personal data from interception during transmission.

Trust & Credibility

Displays padlock icon and HTTPS in browser, signaling to visitors that your site is secure and trustworthy.

SEO Rankings

Google prioritizes HTTPS sites in search results, improving your visibility and organic traffic.

Payment Compliance

Required for PCI DSS compliance when accepting credit card payments through your marketplace.

Monitoring Certificate Status

Check your SSL certificate status in the Zinifly dashboard:

Status Meaning Action Required
Active Certificate is valid and working None - automatic renewal enabled
Pending Certificate generation in progress Wait 10-15 minutes for completion
Renewing Certificate auto-renewal underway None - process is automatic
Error Certificate generation failed Contact support for assistance

SSL Troubleshooting

Common SSL issues and how to resolve them:

Certificate Not Loading

Site shows "Not Secure" warning.

  • Wait Time: Allow 10-15 minutes after domain verification
  • Cache: Clear browser cache and cookies
  • DNS: Ensure DNS records are correct
  • Support: Contact us if issue persists > 1 hour

Certificate Expiring Soon

Renewal notification received.

  • Automatic: Renewal happens automatically
  • No Action: Usually no intervention needed
  • Monitor: Check status in dashboard
  • Contact: If renewal fails, reach out to support

Mixed Content Warnings

Some page elements not secure.

  • Images: Ensure images use HTTPS URLs
  • Scripts: External scripts must be HTTPS
  • CDNs: Use HTTPS for CDN resources
  • Check: Browser console for specifics
Certificate Generation Timing

New domains: SSL certificates can take 10-15 minutes to activate after domain verification. Clear your browser cache and try again. If issues persist after 1 hour, contact support with your domain name.

SSL Best Practices

Follow these best practices to maintain secure HTTPS connections:

Always Use HTTPS Links

When linking to external resources, images, or scripts, always use HTTPS URLs to avoid mixed content warnings.

Monitor Certificate Status

Check your certificate status monthly in the dashboard to ensure automatic renewal is working properly.

Enable HSTS Headers

Zinifly automatically enables HSTS (HTTP Strict Transport Security) to force browsers to use HTTPS.

Test After Domain Changes

After adding or changing domains, test SSL immediately using SSL checker tools or browser DevTools.